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FAQs

Like every premium in-home service, we charge a $99.99 Session Fee to send our photographer to your home or special location. Similar to a service fee or trip charge, this covers the convenience of having a photographer come right to your home! VIP Members may bypass this fee with their unique promo code. Also excludes current promotions.  

  1. While we love working with animals, unfortunately we cannot photograph your pet bear, venomous snake, or other dangerously exotic animal as an effort to ensure the safety of our staff!
  2. All bodies are beautiful! However, as a family company, we try to keep our photoshoots “rated PG.” So we respectfully choose not to photograph Boudoir or Dudeoir style photography.
  3. If you wouldn’t dress or pose a certain way in front of your grandma, please don’t do it in front of our photographers.
  4. We know you want a new hiking buddy to get those cool action shots, but we’d really like to make sure our photographers get to go home in one piece at the end of the day.

Out of respect to our Employees, and the Mission of Life365 Portraits, we politely reserve the right to decline photographic services that may include explicit, graphic, or adult content as well as services jeopardizing the health & safety of our Photographers – all in Life365 Portraits’ sole discretion.

Since our photographers are scheduled in different areas during the week, we recommend booking 1 to 2 weeks in advance.  

The session usually lasts from 40 minutes to 1 hour. 

Your hospital portraits were likely done by our partner company of ours, but not us.  Life365 Portraits offers an in-home photography service, providing the most convenient way to continue capturing memories as your child grows. 

With over 70 years of providing exemplary service, each Life365 Portraits photographer undergoes strict health and wellness training and certification in addition to an annual criminal background check to ensure your satisfaction and safety.

Yes, of course! One of the perks of having a photoshoot in your home is the ability to include props that are important to you and your family. 

We recommend choosing your two favorite outfits. 

For in-home photoshoots, we have limitations on the size of our portable studio and recommend only immediate family (parents + 2 to 3 kids).

The images are only viewable during your scheduled online meeting with your Portrait Designer. This allows us to edit and enhance your digital photos, create collages and customize artwork with your input. We highly recommend that everyone who wishes to view the images be included in this online meeting.

You must have a desktop, laptop, tablet, or cell phone with a high-speed internet connection to view your photos – unfortunately cellular data is too slow to connect.

Our photo packages range in price from $59.99-$799.99 with payment plans available to help make each package more affordable! We offer a variety of products such as physical prints, digital images, canvases, photobooks, and more!

After your photoshoot, you’ll schedule an appointment with your customer experience representative, and they’ll show you your images and explain the pricing to help you decide which would be the best to fit your budget! 

Yes, convenient payment plans are available. Splitting costs into multiple payments may incur a $10 payment plan fee.

We accept Affirm as well as debit/credit cards over the phone. 

Your Digital Gallery should be emailed to you within 3 to 4 business days after you receive your invoice.  If you cannot find the email, please be sure to check your junk, spam, or promotional folders.  You can also search for “Life365” in your email.

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