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FAQs 2016-12-16T15:38:43+00:00

Frequently Asked Questions

How do I schedule my photo session? 2016-09-19T15:05:17+00:00

You can schedule online here:  life365scheduling.com or you can reach our scheduling team at 1-877-850-5437.

How much is the photo session? 2016-09-19T15:09:38+00:00

The photo session is complimentary. There are no obligations or fees

How far in advance do you recommend booking? 2016-09-19T15:02:55+00:00

We recommend booking 2 to 3 weeks in advance. We’re not in every area every day.

How long does the appointment usually last for? 2016-09-19T15:03:33+00:00

The session usually lasts from 40 minutes to 1 hour.

Did you take my portraits in the hospital? 2016-09-07T20:05:44+00:00

Your hospital portraits were likely done by our partner company Mom365 in the hospital. We offer an in-home photography service to provide the most convenient way for your family to continue capturing memories as your child grows.

Can I include my own props in photos? 2016-09-07T20:05:58+00:00

Yes of course! One of the perks of having a photo session in your home is the ability to include props that are important to you.

How many outfit changes can I have during my session? 2016-09-07T20:03:34+00:00

We recommend choosing your two favorite outfits.

Is there a limit on the amount of people that can be in the session? 2016-12-16T15:38:44+00:00

We do have limitations on the size of our portable studio and recommend only immediate family (parents + 2 to 3 kids). We have a specialized division, Aiden & Rose Photography, that can handle extended family portraits and more specialized sessions.  

How do I see and purchase my portraits? 2016-12-16T15:38:44+00:00

The images are only viewable at your scheduled time with your portrait designer through an online meeting. This allows us to edit and enhanced your portraits, create collages and customize artwork with your input. We highly recommend including anyone on the meeting that wants to view the photos too.

How do I see and purchase my portraits? 2016-12-16T15:38:44+00:00

The images are only viewable at your scheduled time with your portrait designer through an online meeting. This allows us to edit and enhanced your portraits, create collages and customize artwork with your input. We highly recommend including anyone on the meeting that wants to view the photos too. From the time you purchase your portraits, they will be shipped within 7 to 10 business days.

What kind of photo packages do you offer? 2016-12-16T15:38:44+00:00

We have everything from wallet size to canvas portraits and everything in between. View our Portrait Packages page to get a better idea of what we have to offer. Your personal portrait designer can walk you through creating your photos and picking a package that best fits your needs. All packages are subject to shipping & handling fees, local sales tax may apply, which will be added upon placement of your order.

Do you offer payment plans? 2016-09-19T15:46:26+00:00

Yes, convenient payment plans are available. Splitting costs into multiple payments will incur a $10 payment plan fee.

What kinds of payment do you accept? 2016-09-19T15:45:23+00:00
When will I receive my photos? 2016-09-19T15:42:11+00:00

From the time you purchase your portraits, they will be shipped within 7 to 10 business days.