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FAQs

To schedule online: Schedule Now or reach our scheduling team at 1-877-850-5437. 

Like every premium in-home service, we charge a $79 fee to send our photographer to your home or special location.  Instead of a Service Fee or Trip Charge, we call it a Session Fee. Excludes current promotions.  

Since our photographers are scheduled in different areas during the week, we recommend booking 2 to 3 weeks in advance.  

The session usually lasts from 40 minutes to 1 hour. 

Your hospital portraits were likely done by our partner company of ours, but not us.  Life365 Portraits offers an in-home photography service, providing the most convenient way to continue capturing memories as your child grows. 

With over 70 years of providing exemplary service, every photographer is a Life365 employee, not a subcontractor. Each one undergoes strict training and certification in addition to an annual criminal background check to ensure your satisfaction and safety.

Yes, of course! One of the perks of having a photoshoot in your home is the ability to include props that are important to you and your family. 

We recommend choosing your two favorite outfits. 

For in-home photoshoots, we have limitations on the size of our portable studio and recommend only immediate family (parents + 2 to 3 kids).

The images are only viewable during your scheduled online meeting with your portrait design consultant. This allows us to edit and enhance your digital photos, create collages and customize artwork with your input. We highly recommend that everyone who wishes to view the images be included in this online meeting.

You must have a desktop, laptop, tablet, or cell phone with a high-speed internet connection to view your photos – unfortunately cellular data is too slow to connect.

Our photo packages range in price from $49-$799 with payment plans available to help make each package more affordable! We offer a variety of products such as physical prints, digital images, canvases, photobooks, and more!

After your photoshoot, you’ll schedule an appointment with one of our personal portrait designers and they’ll show you your images and explain the pricing to help you decide which would be the best to fit your budget! 

Yes, convenient payment plans are available. Splitting costs into multiple payments will incur a $10 payment plan fee.

We accept debit/credit cards over the phone. 

Your Digital Gallery should be emailed to you within 3 to 4 business days after you receive your invoice.  If you cannot find the email, please be sure to check your junk, spam, or promotional folders.  You can also search for “Life365” in your email.